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Performance is a measure of the results achieved. Performance efficiency is the ratio between effort expended and results achieved. The difference between current performance and the theoretical performance limit is the performance improvement zone.”  - Wikipedia


No organisation sets out to create complex, over engineered processes. They evolve over time as a company grows, merges with other businesses, or introduces changes to adapt to external pressures.


It can sometimes take an impartial, external perspective to help a company improve its processes and procedures, and this is where CTS can help.

Our approach


We explore the current gap between the performance you would like to achieve and what is currently happening. We then gain a deeper understanding through questionnaires, interviews, focus groups and workshops, before making recommendations, and implementing change.

The name of our business is “Complex To Simple” and that sums up the solutions we deliver – simple solutions to improve business performance.